Refund policy

Damages and issues

You can always contact us for any return question at RealTexasPaul@gmail.com.

Please ensure shipping address and information is correct when placing your order. Changes made after the order has shipped may result in additional expense.  

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or the wrong item.  We will evaluate the issue and make it right. 

 

Damages and issues

 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.  We want to make your order right!

 

Refunds

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To start a return, you can contact us at  RealTexasPaul@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We will notify you once we’ve received. If approved, you’ll be automatically refunded, minus return fees of $7.99, on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund to. If more than 15 business days have passed since we’ve approved your return, please contact us at RealTexasPaul@gmail.com.